Returns & Exchanges
At Kissy Kissy, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we accept returns of unworn, unwashed items with original tags attached within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all boutique tags are still attached and the garment is in its original condition.
- 3.Attach Shipping Label
Print the prepaid shipping label provided through our portal and affix it to the outside of your package, covering any previous delivery markings.
- 4.Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected at our warehouse, your refund will be processed to your original payment method within 5-7 business days.